Four questions nobody can answer.
Every stalled claim comes down to one of these. Today the answer lives in someone’s head, or in a thread nobody else is on.
The state is on the case, not in someone’s head.
The order moves itself when the window you set lapses.
Every order shows who it’s assigned to, and one nobody has taken lands on a manager’s list.
Because it has been sitting nine days — and now you know.
Nine days, and nobody knew.
A referral goes out. The vendor never answers. Nothing is wrong — nobody dropped it, nobody forgot. It sat, because nothing in the process was built to say it was sitting.
See how an order moves →Six seats. The same blind spot.
Everyone on a claim is missing the same thing, from a different angle. Here is what changes in each chair.
Sends approvals and decisions once and tracks what they set in motion, leaving an audit-ready record of every one.
Start the day current on every case — briefed on what changed and what can’t wait.
Send a referral once, to a provider who covers the county and is taking work, and see it land, get accepted and stay on track.
Keep working in the email, fax, and text they already use; the platform captures it to the case, with one account across every payer instead of a login each.
Your return-to-work coordinator works the case alongside the care team, and a self-insured employer sees how much of its claims’ work went to the vendors it contracts with.
A connected team around one recovery, and the family helping with it, with the next step always in motion.