Who we serve

Every stakeholder on the claim. One shared workflow.

Six seats around one claim, and every one of them is missing the same thing: a way to see what is happening without asking someone. Same problem, six vantage points. Find your chair.

AD
Adjuster
CM
Case Mgr
PR
Provider
EM
Employer
NC
Network
IW
Injured Worker
AD Payers & TPAs

Claims Adjusters

You drive the claim — but the day drains into confirming what you already sent. MyPath.Care gives you one place where every message, approval, and document lands on the case, timestamped, and stays there.

Networks can publish their panel to you, so whether a provider is in network is a look, not a phone call. And an authorization means what it says: care delivered past it shows as an overrun beside it, never added into it.

You make every authorization, rate, and medical-necessity decision. We make sure the information and the follow-through reach you.
AD
Adjuster view
Claim #WC-4821
Live
Needs your action
Continued care request · PT, 6 visits Review request
Recent activity
CM Plan of care updated Portal
PR Appointment scheduled Scheduled
NC Transport routed Pending
CM Case management firms

Case Managers

Whether you coordinate by phone or in the field, you keep care moving across providers, services, and the worker. When the worker says a visit didn’t happen, you hear it then, not at the next review. MyPath.Care puts telephonic and field coordination in the same real-time workflow — so nothing falls between the handoffs. Bring the worker, her family and the treating provider onto one call, started from the case’s chat, on video when it helps, with nobody trading phone numbers.

See how far every provider is from the worker’s home or job before you choose: a clinic ten minutes from work can be the difference between a course of therapy finished and one abandoned. And if you work a payer’s cases from an outside firm, once the payer brings you onto a patient’s care you run it as its own case manager would, one patient at a time and nothing beyond them.

Your team runs all case and care management. We connect the people and services around the case so the work keeps moving.
AI document summary
Claim #WC-4907
Work-Restriction Notice

Light duty through Oct 30. No lifting over 10 lb with the right arm, no overhead reaching. Re-evaluation at the next ortho visit.

Summarized and labeled the moment it was uploaded
NC Networks & referrals

Network Coordinators

You route referrals to the right providers and keep them on track, and the network behind them has to stay true: who is credentialed, who covers the county, who is taking work this week, what the contract says. MyPath.Care keeps both in one place, so every referral goes to a provider your rules say fits.

When a payer’s order reaches you, pass it to the provider who will do the work without re-typing a line. What they plan and deliver reports back up to you and on to the payer, while your rate with each stays your own.

We power your existing network, including the providers who never log in. You record their answer, and the order still runs on your deadline, moves on when they go quiet, and asks the patient whether the care happened.
NC
Active care orders
Tracked to the case
4 active
DME
Bayview Medical Supply
Pending
Transport
Metro Care Transport
Accepted
Home Health
Valley Home Health
Scheduled
Radiology
Lakeside Imaging
Complete
PR Care delivery

Providers & Specialists

You deliver the care — you should not need a separate login for every payer you work with, or a new credentialing packet for every network. MyPath.Care meets you where you already work, so coordination stops eating into the time you would rather spend on patients.

You keep working in the channels you already use. We do the capturing so nothing gets re-entered.
What changes with MyPath.Care
Reach the full case team on the case itself, instead of phone tag
Accept an order, settle its rate and visit times, and prove delivery, all from your phone
One MyPath account, not a new login for every payer you work with
One record of your licenses and insurance, shared with the networks you choose
The lines, rates and counts you accept are exactly the ones you were shown, and what you’ve delivered can’t be cut from under you
EM Return-to-work

Employers

You want your injured employee recovered and back to work — without the black box. When the care team brings your return-to-work coordinator or occupational-health nurse onto the case, they work from the same record and reach the team on the case itself, instead of waiting on the adjuster for news.

Being the employer on a claim opens nothing by itself: your people see a worker’s case when they are on its care team, like anyone else. If you’re self-insured, your managers also see how your vendors performed, in aggregate and never case by case.
What changes with MyPath.Care
Your return-to-work coordinator on the care team, not on hold with the adjuster
Self-insured: your contracted vendors offered first on your claims, and a view of how much of the work went to them
Coordination that is documented, not just promised
IW At the center

Injured Workers

Everything coordinates around one person — you. Care usually stalls in the handoffs between the people responsible for your care. MyPath.Care connects them so your recovery keeps moving without you having to chase it.

And you do not have to do it alone. Add the people helping you (a spouse, a parent, a caregiver) and they follow your care as you do, answer what your care asks, and message your team themselves. You can remove them whenever you choose.

Care decisions stay with your clinical and case management team. We keep the process from getting stuck.
What changes with MyPath.Care
Open the app to where your care stands: waiting on you, happening now, waiting on others, decided
See when someone is next coming, and tell your team in a tap when a visit didn’t happen
Your team, and the family helping you, reachable in real time with in-app messaging
The whole app, and your team’s messages, in English, Spanish or Portuguese
Care you can get to: tell your team whether it should be near home or near work
You never pay to use MyPath.Care

See it from your seat.

We'll tailor the walkthrough to your role and the cases you run every day.

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