Who we serve

Every stakeholder on the claim. One shared workflow.

Six seats around one claim, and every one of them is missing the same thing: a way to see what is happening without asking someone. Same problem, six vantage points. Find your chair.

AD
Adjuster
CM
Case Mgr
PR
Provider
EM
Employer
NC
Network
IW
Injured Worker
AD The claim owner

Claims Adjusters

You drive the claim — but the day drains into confirming what you already sent. MyPath.Care gives you one place where every message, approval, and document lands on the case, timestamped, and stays there.

You make every authorization, rate, and medical-necessity decision. We make sure the information and the follow-through reach you.
AD
Adjuster view
Claim #WC-4821
Live
Needs your decision
PT authorization · 6 visits Awaiting you
Recent activity
CM Plan of care updated Portal
PR Appointment scheduled Confirmed
NC Transport routed Pending
CM Telephonic & field

Case Managers

Whether you coordinate by phone or in the field, you keep care moving across providers, services, and the worker. An authorization that expires in five days should reach you before it lapses, not after. MyPath.Care puts telephonic and field coordination in the same real-time workflow — so nothing falls between the handoffs.

Your team runs all case and care management. We connect the people and services around the case so the work keeps moving.
AI case summary
Claim #WC-4907

Worker recovering from rotator-cuff repair. PT in progress; home health initiated. Adjuster approved DME rate. Awaiting provider update on the eval.

Needs attention
Home-health eval — no update in 48h
Authorization expires in 5 days
Summarized from 23 messages · 4 documents
NC Referrals & services

Network Coordinators

You route referrals to the right providers and ancillary services and keep them on track. MyPath.Care lets you send, route, and follow every referral in one place — where every order carries its own state, seven of them, each one timestamped as it happens — so you know exactly where each one stands.

We power your existing network — connecting to the providers and services you already use, not replacing them.
NC
Active care orders
Tracked to the case
4 active
DME
Bayview Medical Supply
Pending
Transport
Metro Care Transport
Accepted
Home Health
Valley Home Health
Confirmed
Radiology
Lakeside Imaging
Complete
PR Care delivery

Providers & Specialists

You deliver the care — you should not need a separate login for every payer you work with. MyPath.Care meets you where you already work, so coordination stops eating into the time you would rather spend on patients.

You keep working in the channels you already use. We do the capturing so nothing gets re-entered.
What changes with MyPath.Care
Reach the full case team on the case itself, instead of phone tag
Orders and updates captured to the case, not re-entered
One MyPath account, not a new login for every payer you work with
EM Return-to-work

Employers

You want your injured employee recovered and back to work — without the black box. MyPath.Care shows you how the claim is moving as it happens, so you can plan around facts instead of guesses.

You see what affects the job and the return to work. We keep everything clinical behind role-based access.
What changes with MyPath.Care
Visibility into claim progress and return-to-work momentum
Fewer surprises, fewer escalations, faster recovery
Coordination that is documented, not just promised
IW At the center

Injured Workers

Everything coordinates around one person — you. Care usually stalls in the handoffs between the people responsible for your care. MyPath.Care connects them so your recovery keeps moving without you having to chase it.

Care decisions stay with your clinical and case management team. We keep the process from getting stuck.
What changes with MyPath.Care
Care that progresses instead of waiting on the next callback
Your team reachable in real time with in-app messaging
Everyone on the same page about your case and care
You never pay to use MyPath.Care

See it from your seat.

We'll tailor the walkthrough to your role and the cases you run every day.

Schedule a Demo →